Write to support@askbondi.com about anything: a question, a problem or an idea. A real person reads every email. Tell us what happened and, if you can, the email you sign in with.
Your plan
- Apple bills your plan. To cancel, open your iPhone's Settings, tap your name, then Subscriptions, then Bondi.
- Refunds are handled by Apple. You can ask for one at reportaproblem.apple.com.
- Your plan includes 150 voice minutes a month. They reset on the day of the month you subscribed, and if you use them all, you can keep going in text.
What Bondi remembers
You can see everything Bondi remembers in the app, ask it to correct or forget anything, and delete any person or conversation. We never keep the audio of your calls, and written transcripts are deleted after 30 days.
Your account
To delete your account, open Settings in the app and tap Delete my account. Everything tied to it is wiped from our servers right away. Deleting your account doesn't cancel your subscription; cancel that in your iPhone's Settings.
For a copy of your data or any other privacy request, write to support@askbondi.com.
If something feels wrong
Bondi is an AI. It can get things wrong, and it isn't therapy or an emergency service. If it says something that worries you, tell us at support@askbondi.com.